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1. How We Collect Personal Information

We may collect personal information when you:

• Contact The Church by phone, email, text, social media, or in person

• Attend services, programmes, or events

• Volunteer or apply to volunteer

• Make donations or support our charitable activities

• Participate in church groups, ministries, or outreach activities

• Visit our premises at Palmer Avenue, Kingsfarm, Gravesend, Kent, DA12 5DQ

• Engage with us online through our website or digital platforms

We may also receive information from third parties such as referral agencies, partner organisations, or previous employers (for staff or volunteer applications).

2. The Information We Collect

We only collect information that is necessary for our ministry, administration, and charitable work. This may include:

• Contact details (name, address, email, phone number)

• Date of birth, gender, nationality

• Information you share about your circumstances or pastoral needs

• Health information (e.g., allergies, accessibility needs)

• Donation information (financial or in‑kind)

• Information provided when interacting with our website or social media

• Employment or volunteering information (references, qualifications, background checks)

• Images or video recordings from church events or CCTV on our premises

Sensitive information is only collected where necessary and handled with extra care.

3. Legal Basis for Processing Personal Data

We process personal information under one or more of the following legal bases:

• Legitimate interests – to operate as a church and charity in a way that does not override your rights

• Consent – for example, for email/text communications or use of photos

• Legal obligation – such as safeguarding, employment law, or charity regulations

• Contract – where information is needed to fulfil an agreement with you

In rare cases, we may share information if we believe someone’s life is at risk.

4. Why We Use Personal Information

We use personal data to:

• Support the spiritual, pastoral, and practical needs of our members and community

• Administer church activities, ministries, and events

• Manage volunteers and staff

• Process donations and maintain financial records

• Communicate with members, supporters, and volunteers

• Promote our charitable work (with consent where required)

• Ensure the safety and security of our premises

• Comply with legal and regulatory obligations

5. Communications and Marketing

We may contact you about church activities, events, or fundraising opportunities if you have given consent. You may withdraw consent at any time by contacting solutiongroundkent@gmail.com.

6. Complaints and Feedback

If you raise a complaint or concern, we will use the information you provide to investigate and respond. Where necessary, we may share relevant information with individuals or organisations involved in the matter.

7. Volunteers and Staff

If you apply to work or volunteer with The Church, we will process your information for recruitment, safeguarding, and administrative purposes. This may include references, background checks, and training records.

8. Use of Images and Media

With your consent, we may use photographs or videos from church events to promote our activities. We aim to anonymise images where possible.

9. Young People

Where we work with children or young people, we collect only the information necessary for safeguarding, participation, and communication with parents or guardians. Consent is obtained from parents/guardians where required.

10. Your Rights

Under UK data protection law, you have rights including:

• Access to your personal data

• Correction of inaccurate information

• Deletion of data in certain circumstances

• Restriction or objection to processing

• Withdrawal of consent

To exercise these rights, contact solutiongroundkent@gmail.com.